Shipping Policy

This Shipping Policy applies to all orders placed through the Goyeny website. Please review the information below for details on shipping destinations, processing times, delivery estimates, and shipping fees.

Shipping Destination

Goyeny currently ships within the United States only. We do not offer international shipping at this time.

Processing Time

Order verification, quality checks, and packaging are completed within 1–3 business days after an order is placed. Processing time does not include weekends or public holidays.

Shipping Time

Shipping time refers to the transit time from our fulfillment center to the delivery address. Standard shipping typically takes 6–12 business days.

Shipping Rates

Shipping fees are calculated based on your order total and will be displayed at checkout.

  • Free Shipping: Orders of $42.00 and above
  • Standard Shipping: $8.00 for orders from $0.00 to $41.99

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active.

Incorrect Address

Please ensure that your shipping address is accurate and complete. Goyeny is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

Delayed, Lost, or Damaged Shipments

While we make every effort to deliver orders on time, shipping delays may occur due to factors beyond our control, such as carrier delays or weather conditions. If your order arrives damaged or is significantly delayed, please contact our customer support team so we can assist you.

Contact Information

If you have any questions about shipping, please contact us at:

Email: service@goyeny.shop

Phone: +86 13670181580

Company Name: Xinjiang Yancheng Juyuan Trading Co., Ltd.

Registered Address:
No. 01, Building 6-7-148, Banjiagou Town, Qitai County, Changji Hui Autonomous Prefecture, Xinjiang, China